Apple AppleCare MacBook MacBook Air MacBook Pro 13
MacBook, MacBook Air and 13-Inch MacBook Pro Service and support from the people who know your Mac best
Every Mac comes with complimentary telephone technical support for 90 days from your Mac purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to three years from the computer’s purchase date. You can call Apple’s award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options around the world.
One stop for technical support
Because Apple designs the computer, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Here’s what you get:
- Direct access to Apple experts
- Global repair coverage1
- Onsite repair: Request that a technician come to your work site
- Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
Apple hardware coverage
The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world. Apple hardware coverage includes:
- Your Mac computer
- Included accessories such as the power adapter
- Apple memory (RAM)
- AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule2
- Apple display purchased with your Mac
Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of Mac topics, including:
- Using the Mac OS X operating system
- Quick how-to questions about iLife and iWork
- Connecting to printers and AirPort networks
What’s in the Box
- Getting started guide
- Terms and conditions
- Diagnostic utility (TechTool Deluxe)
Important Note
The AppleCare Protection Plan can be purchased only while your Mac is still covered under the standard one-year limited warranty. See AppleCare Protection Plan Terms and Conditions for complete product details.
