Clear-Com Agent-IC Virtual Client 1 User Subscription Initiation 1 Year For LQ 4.0+
Clear-Com Agent-IC Virtual Client 1 User Subscription Initiation 1 Year For LQ 4.0+
Agent-IC virtual mobile client transforms Android and iOS tablets, smartphones, and smartwatches into intercom user stations. It connects to Eclipse HX IP-capable matrices, Gen-IC virtual intercom, or LQ Series IP interfaces, offering access to system resources such as partyline channels, call signals, and logic controls. It also supports one-to-one, one-to-many, ISO, and IFB communication on Eclipse matrix systems. Users can customize individual keyset listening levels for focused monitoring and efficient communication. Available for download from the Apple App Store or Google Play Store, Agent-IC allows mobile users to connect to any licensed Eclipse HX matrix, Gen-IC virtual intercom, or LQ Series IP interface with administrator-provided credentials. Its ergonomic interface mirrors the design of other user stations like Station-IC and V-Series Iris™ panels, featuring large Talk and Listen buttons with swipe-to-latch functionality, individual level control, and clear status indicators. The interface also displays latched keys and audio meters. Utilizing multiple mission-specific audio codecs and a proprietary control transport protocol, Agent-IC operates reliably over LAN, WAN, and Internet connections. Clear-Com’s efficient IP connectivity, requiring just one network port on the host end, simplifies network management and routing, while the Gen-IC virtual intercom ensures seamless internet accessibility. Agent-IC connects to the host Eclipse HX matrix via the E-IPA/IVC-32 card, Gen-IC virtual intercom, or any LQ series interface device with available capacity.
Features
- Agent-IC Virtual Mobile Client
- For: Eclipse, Gen-IC, and LQ
- On: Android and iOS
- Large Talk & Listen buttons
- Swipe to Latch Gestures
- Global Key State and Audio Presence Indicators
- Easy download from Apple & Google App Stores
- Virtual Mobile Client for Gen-IC & LQ
- (24) Keysets assignable to Channels: Listen, Talk, Call, Control Events, Remote Mic Kill
- Individual Keyset Listen Level Controls
- Reply for Incoming Call Signals
- OS Notifications for Incoming Call Signals
- LQ Interface Integration Options
- Network Agnostic
- Supported by Hardware or Virtual Intercom
- Robust Intercom over LAN, WAN & Internet
- IT Friendly Networking for Internet Connectivity
- Encrypted Connection
Specifications
Software Application
- Audio input and output automatically set by operating system/device
- Audio level meters
- Background operation
- Far-end Silence Suppression
- Echo cancellation
Audio Controls & Indicators
- Talk/Listen indication and level meter
- Talk/Listen master mute
- Listen level per key/keyset
- Master level & balance by operating systems
Gen-IC & LQ
- Host Connection Profiles: 2
- Keys: 24
- Number of keys concurrently displayed depends on the window size set by user, screen size, resolution, and the application’s zoom level. 4-24 keys can be displayed simultaneously with the option to scroll for more keys.
- Assignable: Per assigned channel to Talk, Listen, Call, Control Events, and Remote Mic Kill in Gen-IC & LQ’s CCM
- Talk/Listen: Swipe to latch, push for momentary
- Call Signal: Initiation and indication
- Tally Indication: Audio Presence, Call, Control Events 1 & 2
- Reply Call Key: 1 – Shows incoming call signal on a channel for immediate response. Hidden by default, pops up, and provides operating system notification
- Character Support: Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana, Latin
System Minimum Requirements
Host Intercom System
- Eclipse:
- Perpetual Licenses: 8.5+ with E-IPA (or IVC-32)
- Client Licenses: 8.5+ with E-IPA (or IVC-32)
- LQ:
- Perpetual Licenses: 4.0+
- Subscription Licenses: 4.0+
- Note: Maintaining intercom systems on current or previous major version is highly recommended
Android
- Version: 9 (min), 14+ (recommended)
- Note: Designed to operate on the latest smartphone and tablet devices. Recommended to download the free app from Google Play Store to test specific make and model
iOS
- Version: 7.1 (min), 17+ (recommended)
- Note: Designed for Apple iOS devices and approved peripherals
Audio
- Eclipse:
- Audio Encoding: G.722 – Fixed Wideband 7kHz within 64 bits/s
- Frequency Response: 50Hz – 7kHz
- Gen-IC & LQ:
- Audio Encoding: Opus – configurable 12kHz – 20 kHz within 16-128bit/s
- Frequency Response: 100Hz-12kHz, 100Hz – 20kHz
- LQ in HelixNet HMS-4X Link Group:
- Audio Encoding: WavPack – Fixed Wideband 10kHz within 320bit/s
- Frequency Response: 100Hz-12kHz, 100Hz – 20kHz
- Frequency Response is additionally filtered depending on system use
Subscription LQ Licenses
- Part Numbers: A-IC-HX-1Y, A-IC-HX-ADD1Y, A-IC-HX8-1Y, A-IC-HX8-ADD1Y
- Validity: Duration of a Committed Subscription. Starts with activation
- Duration: 1 Year with Initiation, +1 Additional Year Extensions
- Support: Duration of use or 7 years following purchase, whichever first
- Delivery: License Ticket, may include multiple licenses, can be re-loaded
- License Host: LQ
- Transferable: No. Works only on the LQ the license has been applied to
- Recovery: Contact Clear-Com
